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PRIVACY
Legal & Data Protection
Privacy
Policy
Overview
How We Handle Your Data
Unzaah operates this store and website, including all related information, content, features, tools, products and services, in order to provide you with a curated shopping experience (the "Services"). Unzaah is powered by Shopify, which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please Read Carefully
By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described here.Personal Information
Information We Collect or Process
When we use the term "personal information," we mean information that identifies or can reasonably be linked to you. It does not include anonymously collected or de-identified information. Depending on how you interact with us, we may collect the following categories:
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Contact Details
Name, billing & shipping address, phone number, and email address.
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Financial Information
Credit/debit card numbers, payment account information, and transaction details.
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Account Information
Username, password, security questions, preferences and settings.
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Transaction Information
Items viewed, added to cart or wishlist, purchased, returned, or cancelled.
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Communications
Information you include in messages to us, such as customer support enquiries.
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Device & Usage Information
Browser, IP address, device identifiers, and how you interact with our Services.
Sources
Where We Collect Information From
We may collect personal information from the following sources:
- Directly from you — when you create an account, visit or use the Services, communicate with us, or otherwise provide personal information.
- Automatically through the Services — from your device when you use our products or visit our website, and through cookies and similar technologies.
- From our service providers — when we engage them to enable certain technology and when they collect or process your personal information on our behalf.
- From partners or other third parties — in accordance with applicable law and their respective privacy practices.
Use of Data
How We Use Your Personal Information
Depending on how you interact with us, we use your personal information for the following purposes:
PURPOSE 01
Provide & Improve Services
Process payments, fulfill orders, manage your account, arrange shipping, and create a customized shopping experience.
PURPOSE 02
Marketing & Advertising
Send promotional communications by email, text, or post, and show online advertisements based on your activity.
PURPOSE 03
Security & Fraud Prevention
Authenticate your account, secure payment experiences, and detect or investigate fraudulent or malicious activity.
PURPOSE 04
Communicating With You
Provide customer support, maintain our business relationship, and respond effectively to your enquiries.
PURPOSE 05
Legal Compliance
Comply with applicable law, respond to legal processes, and enforce our terms and policies.
Third Parties
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy:
- With Shopify, vendors, and service providers who perform services on our behalf — including IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping.
- With business and marketing partners to provide personalized advertising and marketing services based on your online activity.
- When you direct or consent to disclosure, such as to ship products or through social media widgets or login integrations.
- With our affiliates or otherwise within our corporate group.
- In connection with a business transaction such as a merger or bankruptcy, or to comply with legal obligations including subpoenas and search warrants.
Infrastructure
Our Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve them for you.
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Shopify's Role
Information you submit to the Services will be transmitted to and shared with Shopify, as well as third parties that may be located in countries other than where you reside. In circumstances where Shopify processes your personal information, Shopify is responsible for responding to your rights requests. Learn more at privacy.shopify.com.
External Sites
Third-Party Websites & Links
The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions.
Please Note
We do not guarantee and are not responsible for the privacy or security of third-party sites, including the accuracy, completeness, or reliability of information found on those sites. Our inclusion of such links does not imply any endorsement of the content or operators of those platforms.Minors
Children's Data
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction.
If you are the parent or guardian of a child who has provided us with their personal information, you may contact us at unzaah4@gmail.com to request that it be deleted.
Under 16
As of the effective date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" personal information of individuals under 16 years of age, as those terms are defined in applicable law.Security
Security & Retention of Your Information
Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." Any information you send to us may not be secure while in transit. We recommend you do not use unsecure channels to communicate sensitive or confidential information.
How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide Services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.
Your Rights
Your Rights & Choices
Depending on where you live, you may have some or all of the rights listed below. These rights are not absolute, may apply only in certain circumstances, and we may decline your request as permitted by law.
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Right to Access / Know
You may request access to personal information that we hold about you.
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Right to Delete
You may request that we delete personal information we maintain about you.
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Right to Correct
You may request that we correct inaccurate personal information we maintain about you.
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Right of Portability
You may request a copy of your personal information and ask that we transfer it to a third party, subject to certain exceptions.
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Managing Communication Preferences
You may opt out of promotional emails at any time using the unsubscribe option in any email. We may still send non-promotional emails about your account or orders.
You may exercise these rights where indicated on the Services or by contacting us directly. We will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing your request. For rights related to data processed by Shopify, visit privacy.shopify.com.
Disputes
Complaints
If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision or lodge your complaint with your local data protection authority.
Global Operations
International Transfers
Please note that we may transfer, store, and process your personal information outside the country you live in.
EEA & UK Transfers
If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses, or equivalent contracts issued by the relevant UK authority, unless the data transfer is to a country already deemed to provide an adequate level of protection.Updates
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date, and provide notice as required by applicable law.
Get In Touch
Contact Us
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please reach out to us: